Temporary Shipping Issue – April Update

I wanted to provide a quick update regarding a current issue affecting the website checkout.

As of April 1st, a system update from my shipping provider, TransDirect, has caused a conflict when calculating shipping for certain products. Specifically, the system is attempting to calculate shipping on both physical acrylic sheets and the associated cutting options, which are virtual selections. This is resulting in some customers receiving a message that their order cannot be shipped.

The items affected by this issue are within the acrylic sheet range. Other products, including 3M Tape, Plywood, Acrylic Cases and Wishing Wells, are not affected and can still be ordered through the website as normal.

Please note that this is a technical issue and not related to product availability or delivery coverage.

I am currently working directly with TransDirect’s technical team to resolve the problem as quickly as possible. Updates will be implemented as soon as a fix is provided.

Need an Order Urgently?

If you need to place an order in the meantime, I’m more than happy to assist.

You can:

Email your order through
Contact me through our socials (Facebook or Instagram)
Call directly to receive instructions

I’ll manually process everything on my end and ensure your order is fulfilled without delay.

Thank You for Your Support

I’d also like to thank everyone who has taken the time to reach out and report the issue, it’s been incredibly helpful in identifying and escalating the problem quickly.

5% Discount for Affected Orders

As a small gesture of appreciation for your patience, I’m offering 5% off any orders impacted by this issue.

If you’re placing your order manually, just mention this update and I’ll apply the discount for you.

I appreciate your patience while this is being resolved and will have everything back to normal as soon as possible.

If you have any questions at all, feel free to get in touch.